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Payment Policies

Q1. How does a purchase process work for RobustDiet?

Ans. There is no hidden cost when you make a purchase on RobustDiet.com. The product prices itemized for all the bodybuilding products are final & all-inclusive. The product prices you notice on product pages are precisely what you will have to pay. You are allowed to make payment via PayUmoney, PayTM and COD (Cash on Delivery).

Q2. Is there any hidden cost when I buy a Product from RobustDiet.com?

Ans. There is no hidden cost when you make a purchase on RobustDiet.com. The product prices itemized for all the bodybuilding products are final & all-inclusive. The product prices you notice on product pages are precisely what you will have to pay. There is no shipping charge applicable on any product at RobustDiet.Com.

Q3. What is COD (Cash on Delivery)?

Ans. If you purchase a product from RobustDiet.com and don’t feel comfortable in making an online payment, you can choose the COD to purchase it. In this case you can easily pay the product price at the time of the delivery. There is no shipping charge applicable on any product at RobustDiet.Com.

Q4. What methods of payment are accepted at RobustDiet?

Ans.   We accept payments made via three payment methods:

  • PayUmoney
  • Paytm
  • COD (Cash on Delivery)

Q5. How to place an order via COD (Cash on Delivery) at RobustDiet?

Ans. All the bodybuilding products listed under COD option are valid to place an order via cash on delivery mode. Add a product to your shopping cart and proceed to checkout. When you will be urged to select a payment option, choose “COD” payment mode. Enter the personal detail of an individual who is going to receive that order. Once confirmed, the placed order will come under further shipment process to get delivered in the time specified, from the date of approval.  You only need to make a cash-only payment to our delivery partner during the order delivery time at your doorstep.

 

Terms & Conditions:

There is No Maximum Order Price Limit for COD.

 Q6. What should I do if my payment fails during payment time?

Ans. If it is a case of payment failure while making payment, kindly revise confirming: Information provided to payment gateway is correct, including your account details, shipping address, etc. Also, you need to check your internet connection – it should not be disrupted in between the payment process. Moreover, you can contact us at info@robustdiet.com or kindly give us a call at +91-8872009773 and let us know your order number for more clarification. 

 Q7. Why is the COD (Cash on Delivery) option is not accessible in my address location?

Ans. Accessibility of COD (Cash on Delivery) is based on the ability of our delivery partner who is handling the COD of your physical location and accepting payments in the form of a case during delivery timing. Also, COD option may not be accessible for some areas in the country.

Our delivery partners are also bounded to certain limits when it comes to cash amount to be paid during delivery based on the physical location and your order value might have topped such limits in terms of your location.  Thus, kindly enter your pin code on our product page to check the availability of COD in your particular location for a particular product.