Q. What is factored into the delivery dates when a delivery date doesn’t match to the exact shipping timeline of X-Y business days?
Ans. There may be a possibility that the seller or our delivery partners are on a holiday between the day you place your order on our website and the exact shipping date on the basis of our timeline displayed on our supplement pages. In such cases, we include one more day into such estimated date. The holiday reasons may include – some sellers or delivery partners don’t accessible on Sundays which is further factored into the shipping dates.
Q. What is the approximate shipping time?
Ans. Sellers primarily acquire & deliver the gym or bodybuilding supplements within the time mentioned on our supplement pages. Working business days doesn’t involve holidays as well as Sundays.
Expected Shipping Time is based on the following deciding factors:
The seller providing the supplement
Supplement’s accessibility with the Seller
he required shipping destination and location of the seller
Q. Is there any unknown charges (like sales tax, etc.) on the supplements sold by sellers on RobustDiet?
Ans. There is no any kind of unknown or hidden charges when you buy a bodybuilding or gym supplement from RobustDiet. Listed prices are last and all-inclusive. The price available on the gym and bodybuilding supplement pages is just what you would pay.
Shipping costs are not hidden or unknown and such costs are charged extra based on the shipping policy of each individual seller’s shipping policy.
Q. Why the desired bodybuilding or gym supplement can’t be shipped to my area?
Ans. Kindly enter your pin code on our supplement page and get to know whether the requested supplement can be shipped to your physical location or not.
If you didn’t provide your pin code until and just proceeded to the checkout page, the pin code in the shipping address you provided to us, will be used to verify service accessibility in your location.
Whether you can access our services in your location or not – it depends on the followings:
Whether the seller delivers to your locality
Legal constraints, if any, in shipping specific supplement to your destination
The accessibility of trustworthy delivery partner in your locality
At time sellers have a preference not to deliver to certain physical locations. It is totally based on their preference.
Q. Why is the COD (Cash on Delivery) possibility accessible in my location?
Ans. Accessibility of COD (Cash on Delivery) is based on the ability of our delivery partner who is handling the COD of your physical location and accepting payments in the form of a case during delivery timing.
Our delivery partners are also bounded to certain limits when it comes to cash amount to be paid during delivery based on the physical location and your order value might have topped such limits. Kindly enter your pin code on our supplement page to access the availability of COD in your particular location.
Q. I want to return a bodybuilding or gym supplement, how do I organize for a pick-up?
Ans. At RobustDiet.com returning of a supplement is quite easy. You can start by contacting us. You will get a call describing you the returning process, once after starting a return process. At whatever time possible our logistic partner will enable the pick-up of the supplement. If it is a case, when your pick-up can’t be organized via our logistic partner, you can return the supplement by using a third-party courier service.
Q. Different labels such as “In Stock”, “Pre-order” or “Forthcoming”, “Out of Stock” – what do they mean?
Ans. In Stock:
For gym supplements labeled as “In Stock”, shipping time depends on your physical location pin codes (primarily 5-7 working days or 7-9 working days in the locations where standard courier service is accessible).
Such labeled supplements are projected to be released soon and are available for pre-booking. The supplement will be able to deliver to your doorstep on its official release day and will reach your doorstep within 2-6 business days. The pre-booked order’s delivery may vary from supplement to supplement.
Out of Stock:
This label means the desired supplement is out of stock currently and is not accessible to buy. You can contact us to know when an “Out of Stock” would available for purchase.
Q. Does RobustDiet deliver bodybuilding supplements internationally?
Ans. Currently, RobustDiet doesn’t deliver bodybuilding supplements internationally. The customers can only make purchases on RobustDiet from across India with their credit-debit cards, but kindly make sure your delivery address belong to India only.